Refund policy

Return Window

We accept returns within 30 days of delivery.

Eligibility

To be eligible for a return, the item must be:

Unused and in the same condition you received it

In the original packaging

Accompanied by proof of purchase

Non-Returnable Items

Custom or personalized items

Digital products

Items damaged due to misuse

 

Return Process

To start a return, contact us at lazerproworx@gmail.com.

Please include your order number and the reason for the return.

Once your return is approved, we will provide instructions for sending the item back.

Refunds

Refunds are issued to the original payment method once the return is received and inspected.

Please allow 3–5 business days after approval for the refund to appear.

Exchanges

If you need to exchange an item, contact us at (585) 210-0245.

Return Shipping Costs

Customers are responsible for return shipping unless the item arrived damaged or defective.